At Israel Tours, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website (www.israel-online.org). By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you visit our website or use our services:

A. Personal Information:

When you book a tour or contact us for information, we may collect personal information, including:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (processed through a third-party service)
• Preferences regarding tours or services

B. Non-Personal Information:

We also collect non-personally identifiable information, including:

• Browser type and version
• IP address
• Device type (desktop, tablet, mobile)
• Location data (if you have enabled location services)
• Pages visited and time spent on the website
• Referring website or search engine

2. How We Use Your Information

We use the information we collect to:

• Provide you with information about our tours and services
• Process bookings, reservations, and payments
• Respond to your inquiries or requests
• Improve and personalize your experience on our website
• Send promotional materials, newsletters, or offers (only with your consent)
• Comply with legal obligations and enforce our terms of service

3. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and tracking pixels) to enhance your experience and collect data about website usage. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can control cookie settings in your browser, but disabling cookies may limit some features of the website.

For more details on how we use cookies, please refer to our Cookie Policy.

4. Third-Party Services

We may use third-party service providers to help with specific services, such as payment processing, marketing, and website analytics. These third parties may have access to your personal data, but only for the purpose of performing their tasks on our behalf. We ensure that these third parties are compliant with applicable privacy laws and handle your data securely.

Examples of third-party services we may use include:

• Payment gateways (e.g., Stripe, PayPal) for processing payments.
• Analytics providers (e.g., Google Analytics) to help us understand website usage.
• Email marketing services (e.g., Mailchimp) for sending newsletters and promotions.

These third parties are required to keep your data confidential and not to use it for their own purposes.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to the personal information we hold about you and update or correct any inaccuracies.
• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
• Data Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Cookie Settings: You can control your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at [email contact].

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Israel Tours
Email: contact@israel-online.org